7spin Privacy Policy – How Your Personal Data Is Collected, Used, and Protected
At 7spin, we take your privacy seriously. This Privacy Policy explains what information we collect when you use our platform, how we use it, who we may share it with, and what rights you have as a Filipino player. By using our services, you agree to the practices described on this page. If you have questions, our FAQ page covers the most common privacy-related queries in plain language.
The Information We Gather and Why We Need It
1. Personal Information You Provide Directly
When you register an account on 7spin, we collect the information you submit during the sign-up process, which includes your full name, date of birth, email address, and any additional details required to verify your identity. If you make a deposit or request a withdrawal, we also collect payment-related information such as your GCash account details or Philippine bank information, though we do not store full card numbers on our servers. We may also collect information you voluntarily provide when you contact our support team, respond to surveys, or participate in promotions. All of this data is collected for clear and specific purposes: to create and manage your account, to process your transactions securely, and to comply with applicable regulations. You are always informed at the point of collection what data is being gathered and why, and we will never ask for information that is not necessary for providing our services to you as a Filipino player.
2. Automatically Collected Usage Data
When you browse and interact with the 7spin platform — whether on a desktop browser or a mobile device — we automatically collect certain technical information about your session. This includes your IP address, device type, operating system, browser version, the pages you visit, the features you interact with, and the time and duration of your sessions. This data helps us understand how players use our platform so we can improve navigation, performance, and the overall experience for everyone. We also use this information to detect unusual activity patterns that may indicate unauthorised access attempts or potential fraud. None of this automatically collected data will be used to personally identify you for marketing purposes without your consent, and it is handled separately from your account registration information.
3. Cookies and Similar Technologies
7spin uses cookies and similar tracking technologies to keep your session active, remember your preferences, and improve platform functionality across visits. Session cookies are temporary and are deleted once you close your browser, while persistent cookies remain on your device for a set period to help us recognise returning players and maintain personalised settings. We also use analytics-related cookies to understand aggregate traffic patterns and identify which features are most useful to our Filipino user base. You can control cookie settings through your browser preferences, although disabling certain cookies may affect your ability to log in or use some features of the platform. By continuing to use 7spin after being informed of our cookie practices, you consent to their use as described in this Privacy Policy.
What We Do With the Information We Hold
4. Core Platform and Account Operations
The primary reason we collect your personal data is to operate the 7spin platform and deliver the services you signed up for. This includes processing your deposits and withdrawals in Philippine pesos, managing your account access and security, sending you transaction confirmations and account notifications, and providing customer support when you need assistance. We also use your data to apply the correct bonus offers you have opted into and to track wagering activity in line with the terms described on our Bonus page and Promotions page. Without this core data processing, we would not be able to provide you with a functional account or a safe and personalised gaming environment. All processing for these purposes is based on the performance of our contract with you as a registered player on the platform.
5. Security, Fraud Prevention, and Compliance
We use your data to protect both you and the platform from fraud, money laundering, and other illegal activities. This includes verifying your identity before processing withdrawals, monitoring account activity for unusual patterns, and cross-referencing registration details against relevant databases where required by law. 7spin is committed to responsible gaming, and we may use your activity data to identify signs of problematic gambling behaviour and to apply account restrictions in accordance with our Responsible Gaming commitments. Data processed for compliance and security purposes is retained for the periods required under applicable regulations and cannot be deleted upon request if it is needed to fulfil a legal obligation. We take these responsibilities seriously because protecting Filipino players from harm is a core part of how we operate.
6. Marketing and Promotional Communications
With your consent, 7spin may use your contact information to send you updates about new promotions, bonus offers, sports betting opportunities, and platform features that may be relevant to you. You can withdraw your consent to receive marketing communications at any time by updating your account preferences or by contacting our support team directly. We do not share your personal data with third-party marketers or sell your contact details to any outside organisation for advertising purposes. Any promotional messages we send will always identify 7spin as the sender and will include a clear way for you to opt out of future communications. If you have opted out but believe you are still receiving marketing emails, please notify us so we can investigate and resolve the issue promptly.
Your Data Rights as a Player in the Philippines
7. Access, Correction, and Deletion
As a registered player on 7spin, you have the right to request a copy of the personal data we hold about you at any time. If you believe any of your information is inaccurate or out of date, you have the right to ask us to correct it, and we will process such requests promptly. In certain circumstances, you may also request that we delete your personal data — for example, if you close your account and there is no longer a legal basis for us to retain it. Please note that some data must be retained for regulatory compliance purposes even after account closure, and such data cannot be deleted until the legally required retention period has passed. To exercise any of these rights, you can contact our support team with your request, and we will respond within a reasonable timeframe in accordance with our obligations.
8. Data Sharing and Third Parties
7spin does not sell your personal data to any third party under any circumstances. We may share limited information with trusted service providers who help us operate the platform — such as payment processors, identity verification services, and technology infrastructure partners — but only to the extent necessary for them to perform their contracted services on our behalf. All third-party partners we work with are required to handle your data in accordance with strict confidentiality obligations and applicable data protection standards. We may also disclose your data to regulatory or law enforcement authorities when required to do so by law, court order, or in connection with an investigation into fraud or illegal activity. Outside of these specific circumstances, your data stays within the 7spin platform and is not shared with any outside organisation for their own commercial use.
9. Updates to This Privacy Policy
7spin may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will update the effective date at the top of this page so you can see when the policy was last revised. We encourage you to review this page periodically to stay informed about how your information is being handled. Continued use of the 7spin platform after an updated Privacy Policy has been published constitutes your acceptance of the revised terms. If you have questions about any aspect of this policy — or about how your data is being used — the FAQ page is a good starting point, and our support team is always available to help.
Questions About Your Data? We Are Here to Help.
If you want to know more about how 7spin handles your personal information, or if you would like to exercise any of your data rights, our support team and FAQ page are ready to assist. You can also review our Terms and Conditions for the full picture of how the platform works.